Job Title: Director of Clinical Informatics
Location: Indianapolis, IN (Onsite)
Schedule: Full-Time, Monday–Friday

Join the Jane Pauley Community Health Center

Empowering communities through accessible, inclusive, and compassionate care.

At JPCHC, we believe that technology should support not complicatehealthcare. We’re seeking a Director of Clinical Informatics to lead the strategy, design, and evolution of our Epic EHR and informatics systems, ensuring they enhance, not hinder, our mission of delivering high-quality, value-based care.

In this pivotal role, you’ll bridge clinical operations, IT, quality improvement, and revenue cycle functions to ensure that our digital tools truly serve our frontline teams. With a strong foundation in clinical workflows and a passion for digital transformation, you’ll guide a multidisciplinary team and drive impactful change across all service lines and regions.

This opportunity is ideal for someone who:

• Understands the intersection of technology and care delivery
• Thrives in cross-functional collaboration and strategic planning
• Wants to lead initiatives that directly improve clinical efficiency, compliance, and user adoption
  

At JPCHC, a proud Federally Qualified Health Center (FQHC), you’ll be part of a mission-driven, collaborative culture where innovation and equity go hand-in-hand.

Job Responsibilities (include but are not limited to):

Strategic Leadership & Program Oversight

• Lead the Clinical Informatics Program across all clinical departments and regions
• Guide and support a team of informatics professionals, including training specialists, super users, and physician builders
• Serve as a trusted liaison between clinical teams and IT to align Epic functionality with real-world workflows

Training, Optimization & User Experience

• Oversee training programs for new hires, Epic upgrades, and refresher sessions
• Support quality improvement and value-based initiatives by aligning informatics tools with clinical and population health goals
• Standardize and optimize EHR usage with tools like SmartSets, SmartPhrases, and clinical decision support systems

Program Development & Governance

• Coordinate the Physician Builder Program, manage 0.2 FTE allocations, and ensure timely deliverables
• Collaborate with Revenue Cycle and Front Office to ensure accurate documentation and billing workflows
• Monitor system enhancements, federal regulations, and informatics best practices to ensure continuous compliance and innovation

Performance & Stakeholder Communication

• Track performance metrics, adoption rates, and training outcomes
• Share insights and strategic recommendations with executive leaders and clinical governance bodies

Required Qualifications

• Clinical background (RN, MD, or other licensure preferred) combined with formal informatics or EHR training
• 5+ years of experience in clinical informatics, health IT leadership, or Epic optimization
• Proven success leading cross-functional teams and EHR implementations or optimization projects
• Epic certification(s) or familiarity with Epic tools and functionality (e.g., SmartSets, Order Sets, CDS)
• Strong skills in change management, adult learning, and communication across clinical and technical audiences
• Experience in a community health, FQHC, or value-based care setting strongly preferred

Ready to make an impact?
Apply today and bring your passion for clinical excellence and digital innovation to a community that values both.