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Medical Assistant - Certified/Registered - Team Lead

Department: Nursing & Medical Assistants
Location: Indianapolis, IN

Welcome to Jane Pauley Community Health Center! We are seeking qualified CMAs or RMAs to serve as a Team Lead.

Our competitive employment offerings include:

Have Balance: Investing in YOU

  • Medical, vision, and dental plans
  • Generous vacation time
  • 401K plan and match at 6%
  • Paid life insurance plans
  • Work anniversary recognition

Be Supported: A Team-Based Approach

  • A support structure to care for diverse patient populations
  • Opportunities to grow your skills, while improving our organization
  • Direct access to and communication with executive leadership

Change Lives: Caring for Our Communities

  • Federal and grant funding to help those who need it most
  • Key partnerships with major health systems and local groups
  • Commitment to diversity, equity, and inclusion in meeting needs of our patients and employees

Job Summary: Certified / Registered Medical Assistant Team Lead

The Medical Assistant Team Lead will room patients, obtain vitals, perform EKG's, monitor patient phone calls, coordinate referrals, administer injections, assist the Physician or Advanced Practice Provider with minor procedures and other duties as assigned.

Summary of Essential Job Functions/Responsibilities

  • Properly prepares exam rooms for patient care by ensuring the room is properly stocked and cleaned.
  • Monitors patient phone calls, receives and routes test results for provider review, and collects data regarding patient medications.
  • Rooms patients, checks vital signs, and assesses patient needs to communicate with provider.
  • Administration of injections and vaccines for adults and pediatric patients.
  • Assists provider with patient procedures as directed by the provider.
  • Communicates effectively both written and orally with patients, patients’ families, coworkers, and other outside entities.
  • Completes routine forms for patients as appropriate.
  • Ensures chart documentation in the Electronic Health Record (EHR) is correctly completed in timely manner.
  • Performs lab tests as directed by provider, prepares specimens, operates lab equipment, and maintains laboratory documentation in accordance with CLIA standards and practice specific protocols.
  • Reconciles billing from offsite labs by comparing daily lab log with patient EHR.
  • Schedules offsite diagnostic tests and communicates effectively with patients.
  • Facilitates referral processes for patients as needed.
  • Takes manual inventory of drugs.
  • Performs front office duties as needed.
  • Participates in Project improvement initiatives.
  • Serves as Back-Up for Inventory Management
  • Participates in staff Huddles
  • Co-Lead Monthly meetings with other site Medical Assistants
  • Assist with Annual Checkoffs
  • Assist with Readiness rounds
  • Assist with Onboarding and training New Medical Assistants during orientation period
  • Assist in directing the clinical tasks and work of Medical Assistants
  • Adheres to all JPCHC policies and procedures.
  • Perform all duties as assigned by service line job description addendum.

Minimum Requirements

  • High School Diploma or Equivalent required.
  • Required graduate from accredited ABHES or CAAHEP Medical Assistant program
  • Medical Assistant Certification (CMA) or Registration (RMA)
  • American Heart Association Basic Life Support Provider (BLS)
  • Three (3) years of experience in an ambulatory care setting required
  • Computer literate
  • Knowledge of Vaccines for Children (VFC) Program
  • Knowledge of OSHA, CLIA, and ADA.
  • Knowledge of standard laboratory and medical procedures.
  • Requires basic math and accurate data collection and entry skills.
  • Proficiency with VFC, CHIRP, and VOMS strongly preferred

More about Jane Pauley Community Health Center:

Join a rewarding place to make a difference.

Working at Jane Pauley Community Health Center (JPCHC) is more than a job. It is a place to achieve work-life balance and join a collaborative team that makes a direct impact on our local communities in Central Indiana.

Our mission as a Federally Qualified Health Center (FQHC) is to promote a healthy community through the provision of accessible, respectful, and integrated healthcare with local partners to any and all individuals and families, regardless of insurance status. It is for this reason Indy’s own Emmy-winning TV news personality Jane Pauley lends her name to our organization. Today, we are experiencing exciting growth to which you can lend your talents!

Invest your skills in changing lives and let us invest in you! Thank you for considering being part of our passionate team.

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